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What is a Wellthy Care Project?

A Care Project is how you get help from Wellthy. You submit a request—like finding home care, appealing a medical bill, or arranging childcare—and your Care Coordinator creates a personalized plan, works through the details, and shares updates as progress is made.

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How does messaging work in the Wellthy platform?

You can securely message your Care Coordinator at any time through the platform. It's the easiest way to ask questions, share updates, or request support, and you'll receive prompt, personal responses as your care needs evolve.

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What is the Care Circle within the Wellthy platform?

Your Care Circle includes anyone you invite to collaborate on a Care Project—like a spouse, sibling, or trusted friend. Everyone in the circle can view updates, communicate with the Care Coordinator, and stay in the loop. You can easily invite a loved one to join a Care Project by clicking “Invite others to the Care Circle” from your main platform view.

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What are Tasks in the Wellthy platform?

Tasks are the action steps your Care Coordinator is working on—or that you might need to complete. Each task is clearly outlined with status updates so you can easily track progress and know what’s next.

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How do I use the Calendar feature in the Wellthy platform?

The Calendar tool helps you keep track of important dates—like medical appointments, care transitions, or school meetings. You or your Care Coordinator can add key events so everything is organized in one place. The Calendar can be synced with your Google calendar, if desired!

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What is the Medication Tracker in the Wellthy platform?

The Medication Tracker allows you to log and manage medications for yourself or a loved one. You can record dosage, frequency, and refill dates, and your Care Coordinator can help you stay on top of prescriptions or find local pharmacy support.

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What is the Contacts feature used for in the Wellthy platform?

Contacts is a secure space to store care-related phone numbers, emails, and provider information. Whether it’s a favorite doctor, home aide, or insurance rep, you’ll have all the details in one place—and your Care Coordinator can help you keep it up to date.

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What is the Care Planning feature in the Wellthy platform?

The Care Planning feature helps families proactively prepare for future care needs rather than waiting for a crisis. It offers guided templates and checklists so members can map out medical, logistical, financial, and support preferences, all in one centralized space. Members can create a Care Plan on their own, with loved ones, or in collaboration with their Care Coordinator.