Last updated December 18, 2020

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If you or a loved one are having trouble using or accessing a part of our platform, please chat with us so that we can help.

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Email us

If there is a way we can build our product to be more accessible for you, please let us know by emailing us at

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Call us

For urgent accessibility-related issues and requests, you can give us a call at (877) 588-3917.

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Our commitment to accessibility for all

At Wellthy, we are constantly striving to make our products and services accessible to everyone, including people with disabilities and people who use assistive technologies.

We strive to follow the Web Content Accessibility Guidelines (WCAG) and use the Accessible Rich Internet Applications (ARIA) specification. Deque, an accessibility consulting company, has conducted an accessibility audit of our websites and provided us with specific recommendations that will assist us in ensuring that our products meet the WCAG 2.1 AA standard.

Many of the people we serve, including care recipients and caregivers, have one or multiple disabilities or health conditions. In order for us to best serve everyone, we want our technology to empower others to make the caregiving process as seamless as possible.

If you use assistive technology of any kind, and the Wellthy platform is not working the way you would expect it to, or you cannot use part of the platform because of how you access the Internet, we want to help! Please contact us via any of the above channels, and we will do our absolute best to resolve any issues you are experiencing.

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