Skip to Main ContentSkip to Sitemap
Wellthy logo
Help
Urgent Support
1 (877) 588-3917
Urgent Support
1 (877) 588-3917
Chat
Chat
Call
1 (877) 588-3917
Call
1 (877) 588-3917
English
Español
Français
LoginActivate my Account
LoginActivate my Account
Contact Us
Urgent Support
1 (877) 588-3917
Urgent Support
1 (877) 588-3917
Chat
Chat
Call
1 (877) 588-3917
Call
1 (877) 588-3917
Blue globe icon with grid lines representing the Earth.
Español
English
Español
Français

When caregiving plans change,

‍Wellthy's Backup Emergency Care is here for you.


Life can be unpredictable, and when regular care plans
fall through, it’s stressful for the whole family.

Enroll today so support is ready the moment you need it.

Enroll Now
A smiling woman sits on the floor next to a baby wearing a purple head wrap and a polka dot outfit. To the left of the image, there is a list titled "Your Backup Care Circle" featuring verified daycare options and individuals including "Sunshine Haven Daycare," "Little Sprouts PlayCare," "Aiden Hawthorne" (Uncle), and "Eleanor Meadows" (Neighbor).

We see you. We get you.
We’re here to help.

 Wellthy was created to make taking care of the people you love less stressful. Ten years later, we’ve helped tens of thousands of families. Now, how can we help you?

Backup Care

Backup Care

Plans fall through - it happens! Schools close, babysitters catch the flu, and even the most devoted grandma needs a break sometimes. With Wellthy Backup Care, there’s no need to stress when an urgent care need arises.

We’ll help you find the perfect provider in your area - whether that’s a babysitter or nanny, a friendly daycare, a welcoming community center, or a trusted in-home aide. Search our curated network, or let a Wellthy expert take care of everything on your behalf.

Comenzar

Backup Care - Coming 1/1/26

Plans fall through - it happens! Schools close, babysitters catch the flu, and even the most devoted grandma needs a break sometimes. With Wellthy Backup Care, there’s no need to stress when an urgent care need arises.

We’ll help you find the perfect provider in your area - whether that’s a babysitter or nanny, a friendly daycare, a welcoming community center, a super-fun activity, or a trusted in-home aide. Search our curated network, or let a Wellthy expert take care of everything on your behalf. It’s backup care you can rely on.

Coming 1/1/26

Pet Care

Because pets are an important part of the family too! As a Wellthy member, you get expert support with any pet-related care challenge. We can help you find a great veterinarian, manage pet insurance claims, source trainers or walkers, and even get your pet booked into the perfect overnight boarding.

All beloved pets are welcome - furry, scaly, or otherwise. 

Comenzar

Wellthy Community

Being a caregiver can feel overwhelming sometimes, but you don’t have to do it alone. Wellthy Community is a welcoming space to connect with other members, share experiences, and learn together.

Members get access to webinars on care topics, virtual support groups, and a network of people who truly understand.

Comenzar

What do I get with Wellthy?

Expert Support
Wellthy's Backup Care Specialists can help you secure care providers, address urgent needs, or recommend solutions.
Backup Care Circle
Build a Backup Care Circle of
your family, friends, and
preferred providers turn to
when you have an urgent need
.
Care Network
Access pre-vetted Backup
Emergency Care providers and
facilities in your area through the
Wellthy Care Network.

Backup Care built for real life

Families love Wellthy Backup Care because it’s flexible, reliable, and easy to use. We don’t limit Backup Care to specific care centers or fixed networks - you can choose the care arrangements that work best for
your family. Wellthy helps your family navigate emergency care needs with confidence.
Care when you need it
Find vetted, high-quality care at the last minute, or plan ahead for the future. Add your favorite providers to your Wellthy Care Circle for easy booking later on.
Care your way
Search our network of vetted providers on your own, or have a Wellthy expert find and vet providers for you - they’ll even take care of booking and payment.
Care you can trust
Safety is our highest priority. In-home care providers undergo stringent background checks, and facilities must be licensed and meet our demanding standards.
Care that fits your family
Families can choose from babysitters, daycares, community programs, faith-based centers, in-home aides, and more. We can also help you find overnight or multi-day care.
Get startedExplore Program Details

What Wellthy members are saying

Seriously one of the best benefits out there - just relieves so much stress on my end when I am completely booked with work and no time to tend to the things that matter - it weighs heavily and this service has been incredible.
Nini
Y’all have made an otherwise very stressful time so much better. Your team is so responsive and on top of it. It’s incredible. Thank you so much.
Leslie
The Wellthy Care Team was so helpful. It was tough finding someone available but they were always positive, working hard, and communicating clearly. I've already told colleagues how helpful the service is!
Raven
I appreciate the backup support from Wellthy so much — it is such a blessing when plans go awry.
Liane
1 of 4

Get started with your Wellthy benefit today

To activate your Wellthy account, create an account with your preferred email address. If prompted, provide your Humana EID to verify your eligibility. You can find your EID on Workday under View Profile or under Personal Information then About Me. Your EID is the first item under Job Details.
Enroll Now

FAQs

How does Wellthy work, and who can they help?
A single chevron-shaped, simple black line icon.

Wellthy's Backup Emergency Care is here to help you, making it easy to find care when there are disruptions to your family's coverage. You can use up to five Backup Care days per child and/or aging loved one, per calendar year. When using a Backup Care day, you will pay a $10 copay for center-based or in-home care.

What do I need to sign up, and what’s required of me?
A single chevron-shaped, simple black line icon.

To activate your Wellthy account, create an account with your preferred email address. If prompted, provide your Humana EID to verify your eligibility. You can find your EID on Workday under View Profile or under Personal Information then About Me. Your EID is the first item under Job Details.

Are there any costs for using Wellthy?
A single chevron-shaped, simple black line icon.

When using a Backup Care day, you will pay a $10 copay for center-based or in-home care.

Is my information confidential?
A single chevron-shaped, simple black line icon.

Absolutely. We prioritize your privacy. Information is only shared with your consent and when it’s necessary to coordinate care for your loved ones.

Why should I use Backup Care?
A single chevron-shaped, simple black line icon.

Backup Care helps you cover unexpected gaps in your regular care, allowing you to come to work without needing to use your sick leave or vacation time. Wellthy provides various flexible options for Backup Care so that you can choose the option that makes the most sense for your family.

Who can Backup Care be used for?
A single chevron-shaped, simple black line icon.

Backup Care can be used for your children or aging loved ones.

Can Wellthy find and schedule Backup Care for me?
A single chevron-shaped, simple black line icon.

Yes! Backup Care Specialists are here to help you find and secure care when you need care. They can also proactively help you build a list of potential options for when the time comes — this is called building your Backup Care Circle. Wellthy's Backup Care Specialists are available via phone at (877) 588-3917 or 24/7 via the Wellthy platform.

Get startedExplore Program Details

Questions?

Send us a note at support@wellthy.com or visit our FAQ page
Wellthy logo