Real support for all of life’s care challenges
With Wellthy, you’ve always got a care expert in your corner. We handle the hard stuff - managing logistics, solving problems, and easing stress - so you can focus on living your best life. No care challenge is too big or too small.
Enroll today so support is ready the moment you need it.

Technology that empowers
Fueling Wellthy’s care solution is technology that empowers employees and their care circle.
Long heading is what you see here in this feature section
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat.Convenient communication with the Wellthy Care Team and your Care Circle — at your fingertips
Care Concierge

Backup Care

Pet Care

Wellthy Community

What do I get with Wellthy?
Yes, Wellthy can help with that
Backup Care built for real life
Families love Wellthy Backup Care because it’s flexible, reliable, and easy to use. We don’t limit backup care to specific care centers or fixed networks - you can choose the care arrangements that work best for your family. Whether you’re looking for a care provider for tomorrow, next week, or next month, Wellthy helps your family navigate emergency care needs with confidence.




Get started with your Wellthy benefit today
If you have a caregiving need now, or just want to explore Wellthy’s platform, it takes only a few quick steps to activate your account.
Have your Merck WIN (worldwide identification number) ready to verify your coverage.
FAQs
Wellthy provides hands-on, 1:1 support from experts who help families navigate their unique care needs across every phase of life and during life's most vital moments. We tackle to-do's, advocate on your behalf, and connect you with resources that make taking care of yourself and your family as seamless as possible. We support families caring for loved ones—including parents, in-laws, children, spouses, siblings, and beyond—regardless of their condition or circumstance.
Please enter your Merck WIN (worldwide identification number) to verify your coverage.
Wellthy's Care Concierge services are fully covered by your employer. If any services we arrange (e.g., transportation or in-home aides) involve out-of-pocket costs, we’ll let you know in advance and offer clear options.
Backup Care costs
If you use a Personal Network provider, the benefit will reimburse up to $100 per backup care day , which is considered taxable and reported back to Merck for withholding (see tax considerations below).
If you use a provider in Wellthy’s Care Network, you are responsible for the following copayments:
- Facility care: $40 per dependent per day, $80 family maximum
- In-home care: $4 per hour
If you would like to use funds from a Dependent FSA account, you can pay for the copay and cost of care out-of-pocket, then submit for a reimbursement with Wellthy and submit a claim with your Dependent FSA provider.
Personal Network Reimbursement: To be eligible for reimbursement after you’ve used a personal network provider, you will be required to submit proof of payment, which includes: who provided the care, the date when care was provided, and the amount paid. Examples of acceptable proof:
- A receipt provided by a care program
- A screenshot of digital payment (e.g., PayPal, Zelle, or Venmo)
- A photo of a check written out to the care provider
Click here to view a more comprehensive program overview and an FAQs doc that dives deeper into further details.
Absolutely. We prioritize your privacy. Information is only shared with your consent and when it’s necessary to coordinate care for your loved ones.
Backup care can be used for your children or adult dependents. Adult dependent is defined as spouse or domestic partner, parent, in-laws or special needs adult child.
Backup care helps you cover unexpected gaps in your regular care, allowing you to come to work without needing to use your sick leave or vacation time. Wellthy provides various flexible options for Backup Care so that you can choose the option that makes the most sense for your family.
Yes. Backup Care Specialists are here to help you find and secure care when you need care. They can also proactively help you build a list of potential options for when the time comes — this is called building your Backup Care Circle.



















