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Services
Care ConciergeBackup Care
Solutions
For EmployersFor Health PlansFor Families
Impact
ROICase StudiesStories
Company
Our StoryCare TeamCulture & ValuesCareers

Coverage is just the beginning. Care is what comes next.

Wellthy helps carriers support members and their families through complex, real-life care needs—with proactive, human-led guidance that drives better outcomes.
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After a claim, what comes next?

A claim, diagnosis, or life event can trigger a cascade of complex care needs that sit outside the scope of traditional insurance support.
Caregivers experience significantly higher rates of stress, depression, and chronic health conditions. What does that mean for outcomes when support isn’t in place?
Without the right help at the right time, these challenges can delay care, increase costs, and create avoidable escalation for both members and carriers.
Wellthy fills the gap between coverage and care.

Built for what falls outside the benefit.

Reaching out at the right moments

Wellthy initiates outreach at key moments—after claims, during leave, and through major life events—so members get support before challenges spiral.

A dedicated care team, not a queue

Members are matched with a Care Coordinator within 24 hours based on their specific needs, not whoever is next in line. Each coordinator is backed by a broader care team, bringing additional support and specialized knowledge when it’s needed.

One relationship from start to finish

From first outreach through resolution, the same team remains involved, coordinating care, navigating systems, and ensuring nothing falls through the cracks. [alt. No handoffs. No starting over. Members work with the same care team from intake through resolution, reducing friction, building trust, and ensuring nothing falls through the cracks.]

We take work off the member’s plate

When members are overwhelmed, even simple tasks can feel impossible. Wellthy steps in to make the calls, arrange the care, and handle the logistics, moving care forward on their behalf.

Flexible solutions across your portfolio

Wellthy integrates into your existing products, offering 
targeted support across key moments and use cases.
Disability & Leave
Life
Long-Term Care
Worker’s Comp
Home & Auto
Disability & Leave
Support before, during, and after leave
Proactive outreach at key claim milestones
Return-to-work coordination and planning
Support for employees and
their families
Life
Guidance through loss, illness, and major life transitions
Beneficiary outreach after a life event
Emotional and logistical support
Help navigating next steps and responsibilities
Long-Term Care
Ongoing support for aging, chronic conditions, and extended care needs
Guidance through long-term care planning and options
Support for families navigating aging and chronic conditions
Help coordinating care, services, and next steps over time
Worker’s Comp
Supporting recovery beyond clinical care
Coordination alongside case management
Addressing social and home-related barriers
Helping employees return to stability
Home & Auto
Support after unexpected disruptions
Assistance after accidents or disasters
Help navigating recovery logistics
Emotional support during high-stress moments

Proven impact for carriers

Wellthy supports both sides of the equation: better outcomes
for members and stronger performance for your plans.
member outcomes
33%
of members say Wellthy helped
prevent a leave of absence
90%
report reduced stress
3x
higher likelihood of beneficiaries 
becoming interested prospects
commercial outcomes
78%
of sales teams say Wellthy
 resonates in the market
24%
say it helps them win deals
From member experience to commercial performance, Wellthy
delivers measurable value across your organization.

Why carriers choose Wellthy

For your business
Strengthens member experience and satisfaction
Reduces escalation and avoidable complexity
Supports better outcomes across claims and recovery
Differentiates your plans in a competitive market
Helps drive new sales and retention
For your members
Real human support during complex life moments
Help coordinating care, logistics, and next steps
Support for families, not just individuals
Relief from administrative and emotional burden
Confidence that things are being handled

Go beyond coverage with Wellthy.

Request a Demo
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