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Services
Care ConciergeBackup Care
Solutions
For EmployersFor Health PlansFor CarriersFor Families
Impact
ROICase StudiesStories
Company
Our StoryCare TeamCulture & ValuesCareers

The care benefit your clients have been missing

Behind every workforce are employees balancing the responsibilities of caring for children, aging parents, partners, and loved ones. For more than a decade, Wellthy has helped families navigate those challenges—and helped employers better support the people they depend on every day.
Connect with our team

Why consultants choose Wellthy

Consultants need solutions that are effective for employees, valued by employers, and easy to bring to market. That's why organizations turn to Wellthy.
A partner from day one
A claim, diagnosis, or life event can trigger a cascade of complex care needs that sit outside the scope of traditional insurance support.
Support that scales
A proven launch process, dedicated implementation support, and ongoing partnership help clients get up and running quickly—and keep employees engaged long after launch.
Built around real workforce needs
Every workforce is different. Wellthy's caregiving solutions can be tailored to meet the needs of employers across industries, geographies, and populations.

Flexible solutions across your portfolio

Whether a client needs comprehensive care navigation, modern backup care, or a hybrid model, 
Wellthy provides modular solutions that fit cleanly into any benefits ecosystem.
Care Concierge
Human-led support that helps employees navigate complex care challenges and coordinate care for themselves and their loved ones.
Explore Care Concierge
Backup Care
Reliable care when plans fall through, with flexible pathways and expert support that help employees find care that works for their families.
Explore Backup Care

A different approach to care

Wellthy integrates into your existing products, offering 
targeted support across key moments and use cases.
Comprehensive family support
End-to-end support across the full caregiving spectrum—from birth to bereavement—so no employee has to figure it out alone.
Human-led care coordination
Dedicated support from the largest Care Team in the industry. Hundreds of social workers and care experts provide hands-on support, helping families get their daily to-dos done and advocate for their loved ones.
Industry-leading care network
With more than 400,000 vetted providers across the Wellthy Provider Directory, families can access care that reflects their preferences, circumstances, and goals.
Flexible delivery model
Employers can offer Care Concierge, Backup Care, or a combined solution, creating a caregiving strategy that reflects the needs of their workforce.
Global support
Available in over 190 countries, with localized, in-region expertise and culturally competent support; companies can offer consistent care for every employee, wherever they are.
Trusted by families and employers
With an 84 member NPS and 91 client NPS, Wellthy consistently earns the trust of both the families we serve and the organizations we support.

Proven impact for employers

When employees get the support they need, organizations feel the impact
These aren't isolated moments. Across our member base…
90%
report reduced stress
66%
missed fewer meetings or workdays
3.4x
average ROI for employers
Sometimes the ROI is as simple as helping a valued employee stay. With replacement costs often ranging from 50–200% of annual salary, retaining even one caregiver can offset the cost of the program.

How leading employers partner with Wellthy

From healthcare and financial services to manufacturing, education, and the 
public sector, employers rely on Wellthy to support their workforce through life's toughest care challenges.
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When our employees know that they're crucial to our mission and feel comfortable bringing their whole selves to work, not only will they thrive, but the company will too.
Brian Kehan
Director of Benefits & Well-being, Merck & Co. Inc.
See how Merck partners with Wellthy

trusted by the world’s leading ORGANIZATIONS

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FAQs

Everything you need to know about Wellthy
1. How is Wellthy different from an EAP?
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Most EAPs provide information, referrals, and short-term support. 

Wellthy goes a step further. Each employee is matched with a dedicated Care Coordinator who gets to know them, learns their needs, builds a personalized plan, and helps move care forward. From researching options and coordinating services to navigating systems and advocating on a family's behalf, Wellthy takes work off employees' plates—so they can focus on what matters most.

2. Can Wellthy work alongside existing benefits?
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Absolutely. Wellthy is designed to complement an employer's existing benefits ecosystem, including health plans, EAPs, leave programs, disability carriers, navigation solutions, and more. 

Our Care Team is trained on each client's benefit offerings before program launch, allowing us to connect employees to the right resources at the right time and make warm handoffs when additional support is needed.

3. How do employers drive engagement?
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Engagement starts with meeting employees where they are.

Wellthy partners with each client to develop a communications and engagement strategy tailored to their workforce. From launch campaigns and educational content to webinars, employee resource groups, and life-event communications, we help keep caregiving support visible year-round.

Every Wellthy program includes marketing and engagement support. We provide ready-to-use communications, educational resources, and ongoing campaign materials—and can customize and deploy them based on each client's goals and workforce needs.

Clients are also paired with a dedicated Client Success Manager who monitors engagement, shares utilization insights, and recommends strategies to help drive ongoing awareness and adoption.

The result? Clients who invest in ongoing awareness consistently see strong engagement and utilization across their workforce.

4. How does Wellthy demonstrate ROI?
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Caregiving impacts productivity, absenteeism, retention, and employee well-being—and Wellthy measures the difference our support makes.

Using a combination of workforce data, utilization metrics, and member-reported outcomes, we help employers quantify the value of reduced stress, time saved, improved productivity, and avoided turnover. Our impact has been independently validated by both Harvard Business School and the Integrated Benefits Institute, with studies demonstrating a 3.6x return on investment.

5. What makes Wellthy's Backup Care solution different?
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Wellthy's Backup Care solution is designed around how families actually find and use care. Through a network of more than 100,000 vetted providers—including childcare centers, in-home caregivers, community-based programs, camps and activities, and academic support—employees can access care that reflects their unique needs, preferences, and circumstances.

For even greater flexibility, employers can also offer Personal Network reimbursement, allowing employees to use trusted caregivers already in their lives, such as relatives or neighbors.

Combined with support from dedicated Backup Care Specialists and the option to integrate with Care Concierge, Wellthy helps employees find care quickly while giving employers a more flexible and inclusive approach to backup care.

Learn more about Wellthy Backup Care here.

6. How quickly can a program launch?
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Most Wellthy programs launch within 6–8 weeks.

A dedicated Implementation Manager guides the process from kickoff through go-live, coordinating everything from eligibility setup and communications planning to Care Team training and launch readiness.

Clients are introduced to their dedicated Client Success Manager during implementation, ensuring a seamless transition from launch planning to long-term program success.

For existing clients expanding their partnership, timelines are often even shorter, and accelerated launches can be accommodated when needed.

Looking for a caregiving solution your clients will actually value?

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