BACKUP CARE

Backup Care that meets your workforce's evolving and diverse needs

Wellthy offers backup care for everyone who matters in your employees' lives: from children and aging parents to spouses, family members, and beloved pets.
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For unexpected childcare needs
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For senior and eldercare
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For pets
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FLEXIBLE CARE SOLUTIONS

Employees and families are craving better Backup Care support

Traditional Backup Care options are confusing, expensive, and rigid for both employees and employers. They exacerbate fundamental gaps in price and supply, locking families and workplaces into a rigid model that can leave everyone feeling anxious and stressed.
Wellthy Backup Care is different. Its modern, open approach—built on years of innovation and collaboration with our clients—is designed to be easy for families, seamless for employers, and lifts up communities and neighborhoods as foundations of care.
A woman sits at a desk with papers, a calculator, and glasses spread before her, while she is holding a baby in her lap, sorting through receipts.
Why backup care needs a fresh approach
Traditional backup care solutions expect families to drop their loved ones off with strangers or have random care providers come into their home.
Backup care systems can be complicated, time-consuming, and frustrating for families and employers, often requiring significant effort to navigate.
Families that live in more rural or ex-urban communities, or those who live in care deserts where provider shortages can be heightened, have a hard time relying on existing solutions to get the care they need.
Families that require urgent care do not have the capacity to sift through confusing options.

A better solution that addresses urgent care needs and longer-term planning

Wellthy is there in crucial moments when care inevitably falls through or plans need 
to change—whether that’s tomorrow, next week, or in the coming weeks and months.
Responding to immediate care moments
Daycares will unexpectedly close, babysitters or caregivers will get pulled away at the last minute, kids will wake up in the middle of the night with the flu — and so much more. When imminent care is required, Wellthy works to find flexible needs that meet the moment.
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Getting ahead of emergencies and inspiring new behaviors
Families and employees shouldn't wait for care needs to fall through and scramble. Wellthy works to transform long-term employee behavior to reimagine backup care planning — so that when emergencies strike, employees are prepared.
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Creating trusted, robust care circles of support
Wellthy works directly with employees and families to build out a proactive care circle—neighborhood providers, community centers, family & friends, and more—so that families and employees know where to turn when care plans shift.
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Anticipating key moments
There are so many key moments throughout the year to engage employees and families to be ready and prepared for anticipated care needs: back-to-school, flu season, the holidays, and more.
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MEMBER STORIES

Real families with real care needs,
sharing their stories

Read how families have turned to Wellthy for support and backup care to manage unexpected care needs.
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My Care Coordinator helped me find daycare for my son after my original arrangement fell through. She gathered information about several providers in my area, presented it very clearly, and offered a recommendation for her top pick. She saved me so much time and stress! I have recommended this service to my coworkers with children!

Kristin, Wellthy member
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My Care Coordinators were extremely engaged and helpful. My family was struggling trying to find help, and all daycares were full. Wellthy did all the legwork to find candidates to interview and babysit; having all the work of sourcing and  screening was so useful for us and a massive stress reliever.

Matt, Wellthy member
A photographic headshot of Leah smiling.

Wellthy acts as a true partner in helping me find childcare. From the initial stages in understanding our family and what we were looking to, to gathering and interviewing potential candidates, to handing them off and following up — my Care Coordinator was always prompt, always answered my questions transparently, and always made sure to set up next steps. I would recommend this service to family, friends, and colleagues!

Leah, Wellthy member
A photographic headshot of Jen smiling.

I have found this service beyond helpful. My Care Coordinator is my partner and candidly has ensured my sanity as I navigated sick kids, COVID support, and child care. I don’t think I could express how meaningful this has been to me and my family.

Jen, Wellthy member
A photographic headshot of Rebecca smiling.

I was very appreciative of the service I received. My Care Coordinator provided excellent support, regularly checking in throughout the process and providing me with important information. It was very nice to have someone else spend the time doing what I didn't have time to do. I will definitely take advantage of the Wellthy service in the future.

Rebecca, Wellthy member

A robust Care Network that delivers for families

Wellthy’s Care Network—our dynamic proprietary database of hundreds of thousands of providers and vendors—superpowers Wellthy’s Backup Care solution.

This open and vetted network of care centers, private in-home caregivers, nannies, home care agencies, community-based organizations, and bespoke solutions empowers family caregivers and gives them the flexible and diverse options they need to care for loved ones.

Coupled with our personalized concierge service, Wellthy’s Care Network ensures that families find the care they need, when they need it, no matter where they live or work.

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Learn what Wellthy Backup Care can do

Let us show you how Wellthy gives employees the flexibility, optionality, reliability, and peace of mind they need to meet their care needs.

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