Enhanced care management and holistic support for your members
The care landscape is evolving, and the challenges that families and members face in coordinating care, adhering to a care plan, accessing necessary care infrastructure, and advocating for care needs has never been more challenging across our fragmented healthcare system.
For care that happens outside of the doctor’s office, Wellthy helps health plans elevate their care strategies to meet the complex and modern needs of today's families. We leverage technology and human expertise to ensure members and families get the right care at the right time, and work alongside health plans to enhance care management and improve the member experience.
The care crisis has a profound impact on members and their experience
Member experience
Nearly 60% of adults say they have an issue with their health insurance, and 25% file a grievance annually.
Wellthy works with care recipients and their caregivers to ensure a more seamless member experience, improving health plan ratings.
Lack of coordination
The average adult can see up to 14 different physicians or specialists annually, with each one adding complex new layers to a member’s care journey.
Wellthy serves as the connector, helping keep care recipients, their families, and their health plan informed and on the same page.
High intensity and high burden
It can take a family member 20-40 unpaid hours per week to care for a loved one, with implications for their own health. And 50% of older caregivers provide care for a spouse with a complex health issue like dementia or cancer.
Wellthy works to alleviate the stress, intensity, and anxiety of caregiving so that families can focus on love over healthcare logistics.
Shifting demographics and fragmentation
Nearly 11,000 people are turning 65 years old every day — and more than 70% will require long-term care support.
Wellthy has nearly a decade of experience helping families navigate eldercare and long-term services and support (LTSS).
An unmatched family support experience, backed by a decade of tackling the toughest care challenges for members
We’ve proven with unparalleled depth, breadth, and a decade of history that we can get results for families, keep members healthy, and navigate any care challenge or question.
Depth of results
Wellthy has completed more than 120,000 care projects and tasks for families and members.
Breadth of expertise
The largest team of superpowered social workers, nurses, and health & social service professionals adept at navigating healthcare — all leveraging Wellthy’s proprietary Care Network with more than 100,000 vetted, trusted services and programs.
Scalability
Wellthy has grown 1,500% over the last 5 years, with the proven ability to scale quickly, effectively, and seamlessly to meet the needs of health plans and employers.
Warmth, empathy, and member satisfaction
Wellthy aims to transform the lives and health of every family. Our member Net Promoter Score (NPS) is 83+ — and our work ensures families have a seamless, successful, and impactful journey with their plan, and an empowering member experience.
Our four pillars
Four pillars guide our work to provide members with holistic support and engage them in their health management.
Navigation of resources & plan benefits
Connecting members to pre-vetted resources including respite care, and facilitating seamless care transitions for enhanced member and family comfort
Effective coordination & communication
Swift 1:1 and personalized care coordination to address immediate needs and requests, and access to Wellthy’s proprietary Care Network database of 120,000+ pre-vetted social services, ensuring collaborative support for members
Education & empowerment
Ensuring members understand care plans, and building family confidence to empower effective support
Ongoing monitoring & support
Weekly check-ins and evaluations to assess any changes in symptoms or social needs, and ongoing coordination with primary care physicians to ensure comprehensive member care
The modernized, holistic infrastructure members and families need to thrive
Members leverage Wellthy’s technology and team of care experts to support care needs across a range of situations — aging-related care, critical illness, accident, complex care conditions like dementia and cancer, palliative care, end-of-life support, and more.
See what families have to say about Wellthy’s support:
Gregory
Wellthy Member
Heather
Wellthy Member
Laura
Wellthy Member
Rakan
Wellthy Member
Outcomes that transform family care
We’re committed to delivering outcomes for members and plans that transform family care.
Breaking open the definition of care
Wellthy has built the caregiving category — driving national conversations about how care touches the lives of every family, and expanding the impact of the care economy.
Let's talk.
Learn how Wellthy can help you and your members with the care infrastructure needed through all of life’s vital moments.