ACCESS, CULTURE, ENGAGEMENT, AND SUPPORT AT WELLTHY

From our team to every family

At Wellthy, we're building the future we want for our own families — a future that recognizes how deeply care and shared responsibility are woven together.

Wellthy's ACES (Access, Culture, Engagement, and Support) focus reflects our commitment to inclusive communication, connectedness, and innovation. We support every family's unique care journey while amplifying a breadth of voices and perspectives within our organization.
A diverse group of people laughing together outdoors. From left to right: a person wearing a gray hat, a person in a coral-colored top with braided hair, a person in a navy blue shirt with a beard, a person in a striped shirt, and partially visible, a person in light blue. Everyone appears to be genuinely enjoying themselves, with natural, candid smiles and laughter. They are standing in front of a stone wall with trees or foliage visible in the background.

Building a more supportive future of care, together

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At the heart of Wellthy's mission lies a profound understanding: care is universal, but access to care support is not.
For Wellthy, this means recognizing and celebrating the many dimensions of human experience. Each difference enriches our understanding of today's families and strengthens our ability to serve them better. This spirit drives our ACES commitment.
A range of perspectives informs how we create and maintain systems that ensure fair access to support, resources, and opportunities for all. At Wellthy, this means fostering a culture where fairness shapes how we design and deliver care support, and how we show up for one another as colleagues and partners in our mission.
By embracing different perspectives and working tirelessly to help families overcome challenges, we create a more dynamic, innovative Wellthy—where every team member feels valued, supported, and empowered to bring their full self to this important work.
Take care,
Tasha Gaskins (Advisor)
Trish Jean (Co-Chair)
Jody Offermann (Co-Chair)

Mission, vision, and impact

Wellthy's ACES commitment goes beyond words into meaningful action. We help implement and track progress on initiatives that strengthen access, culture, engagement, and support—fostering open communication, trust, and accountability. Through this work, we aim to bridge gaps and ensure every voice can be heard and find a place to belong.

Three key pillars guide our focus:

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Inclusive healthcare experience
We're committed to enhancing the accessibility and inclusivity of Wellthy's platform and services. This includes developing programs that bring varied perspectives into our work, improving platform accessibility for all users, and ensuring our external communications reflect our commitment to serving every family's unique needs.
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Attract and retain the best team
Building a welcoming workplace starts with how we bring people in and support their growth. We're developing comprehensive training programs, creating opportunities for meaningful engagement in ACES initiatives, and implementing tools to measure our progress toward equity goals.
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One unified Wellthy team
We believe in the power of connection and community. Through regular roundtable discussions, volunteer opportunities, and community outreach, we're creating spaces for authentic engagement and learning. These efforts champion underrepresented voices while strengthening our internal culture of belonging.

Building community, growing together

Our employee-led affinity groups create spaces where team members can connect, grow, and drive meaningful change. These vibrant communities foster belonging, support professional development, and help shape a Wellthy culture where everyone can thrive.
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Veterans and Military Families
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Black @ Wellthy
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Young at Heart
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Hispanics @ Wellthy
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Working Parents @ Wellthy
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Living With DisAbility
and/or Neurodiversity
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AAPI @ Wellthy
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Secular and Spiritual
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Shalom @ Wellthy
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Wellthians Who Care
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LGBTQIA+
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Mind Matters
These communities continue to grow and evolve—reflecting our commitment to creating spaces where every Wellthian can find connection and belonging.

Training, partnerships, and learning

Ongoing education and accountability are core pillars of our ACES work at Wellthy. Through strategic partnerships, including our collaboration with The Diversity Movement, and close coordination with Wellthy’s Learning and Development team, we provide comprehensive training opportunities that foster a culture of continuous growth and understanding. Some recent workshops and learning sessions have included:
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Disability etiquette
A workshop combining actionable insights and practical steps for creating a more inclusive environment for employees with disabilities.
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Bridging the health gap through a lens of inclusion
A session focused on health equity, providing essential tools and frameworks for more inclusive interactions and service delivery, both internally and with our clients.

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LGBTQ health: From AIDS crisis to today
A panel discussion featuring Wellthians with decades of experience in HIV care, exploring the evolution of LGBTQ healthcare and its implications for modern care delivery.
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Racial equity
A session exploring the factors that influence access and opportunity, with strategies for meaningful action.
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Radical empathy
A workshop exploring how deeper empathy can strengthen team connections and foster a more inclusive workplace environment.

ACES in action: Latest updates & resources

Explore these resources and updates to learn more about Wellthy’s ACES work, and how access, culture, engagement, and support connect to family caregiving.
CES Blog - Co…tney (10)
Spotlight
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5 min read
How MLK's legacy inspires change: An interview with Care Adviser JaNelle Alexander
Wellthy Care Adviser JaNelle Alexander reflects on MLK’s legacy, Black history, and how advocacy shapes her work and life.
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Solutions
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8 min read
Diversity, equity, and inclusion at Wellthy
Wellthy's core strength lies in organically developing a commitment to diversity, equity, and inclusion based on a true dedication to our mission.
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Insights
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5 min read
Exclusive interview with Mia Wilborn: Insights for National Minority Mental Health Awareness Month
Mia Wilborn discusses the importance of accessible support in an exclusive interview for National Minority Mental Health Awareness Month