Coverage is just the beginning. Care is what comes next.

When Rebecca was learning to walk again after a serious medical event, her family hit a second crisis: claims denied, her policy cancelled, bills mounting. Rebecca’s sister Katherine, a Wellthy member, was about to take an extended leave from work to go home and help.

Her Wellthy Care Coordinator found alternate insurance options that fit Rebecca’s situation, connected the family with attorneys specializing in claim denials, and helped move her disability application through to approval. As Rebecca’s needs changed, her Care Coordinator brought in additional Care Team specialists to assist.

Katherine didn't have to choose between her career and being there for her family. Today, Rebecca is focused on her recovery with a care team that supports her every step of the way.

When Mark's mother needed full-time care, his brother stepped up as her primary caregiver. Between government benefits, housing support, in-home care, and end-of-life planning, the work piled up faster than either of them could manage.

As a Wellthy member, Mark could extend the benefit to his brother. Their Wellthy Care Coordinator worked directly with his brother on the day-to-day while keeping Mark in the loop on every step. She secured Medicaid and SSI for their mother, found rental assistance after the state their mother lives in closed its Section 8 waitlist, and helped the family move into hospice and long-term care as her needs changed.

Their mother has the care she needs. The financial weight on the family has eased. And Mark could stay focused at work, knowing his brother wasn't carrying the weight of caregiving alone.

When Eric’s wife grew ill, and after her passing, the work didn't pause. Appointments needed booking, bills needed reviewing, claims needed filing — none of it stopped for grief.

His Wellthy Care Coordinator was there by Eric’s side through all of it. She booked the appointments, contested inaccurate bills, filed the life insurance claim, and absorbed the administrative weight that can pile up around a loss. Patient when Tom needed a guiding hand. Productive when he needed action.

Eric didn't have to face the hardest year of his life alone. The practical work got done. And he had room to grieve, knowing someone he trusted was handling the rest.